Privacy & Legal Details – GALAXWI
1. Who we are
GALAXWI is a company registered in Bulgaria. We create and launch brands and projects in Bulgaria and internationally.
Company details
- Company name: GALAXWI
- Company ID (EIK): 207735990
- VAT number: BG207735990
- Registered address: Tsurnako - Aspen Suites, Floor 0 - Appt F002, 2760 Razlog, Bulgaria
- Place of incorporation: Sofia, Bulgaria (2023)
- Main place of activity: Razlog, Bulgaria
- Contact email: we@galaxwi.com
2. What data we collect
We may collect the following types of personal data:
- Contact details: name, email address, phone number.
- Business information: company name, role, project details.
- Usage data: pages visited, time spent, clicks, referring pages.
- Technical data: IP address, browser type, device information, cookies and similar technologies.
We do not intentionally collect data from children under 16.
3. How we use your data and legal bases (GDPR)
We process your personal data for the following purposes and legal bases:
- To answer your messages and enquiries (performance of a contract / legitimate interest).
- To prepare and manage proposals, quotes and contracts (performance of a contract).
- To provide and improve our services and projects (legitimate interest).
- To send you updates and marketing about our brands and projects, if you have given consent or where allowed by law (consent / legitimate interest).
- To comply with Bulgarian and EU legal and tax obligations (legal obligation).
- To protect our rights, prevent fraud and secure our systems (legitimate interest).
4. How long we keep your data
We keep your personal data only for as long as necessary for the purposes described above, including:
- For as long as we have an active relationship with you (client, partner, prospect).
- For as long as required by Bulgarian and EU law (for example, accounting and tax rules).
- For a reasonable period to protect our rights in case of disputes.
After that, we delete or anonymise your data.
5. Sharing your data
We may share your data with:
- Service providers who help us operate our website, email, analytics, invoicing or project tools (for example hosting providers, email services, CRM or invoicing tools).
- Professional advisers such as lawyers, accountants or consultants, when necessary.
- Authorities or regulators if required by law or to protect our rights.
Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we use appropriate safeguards, such as standard contractual clauses approved by the European Commission.
We do not sell your personal data.
6. Cookies and similar technologies
We use cookies and similar technologies to:
- Make our website function properly.
- Understand how visitors use our site.
- Improve our content and user experience.
You can manage cookies through your browser settings. If you disable some cookies, parts of the site may not work correctly.
7. Your rights under GDPR
As a data subject in the EU, you have the right to:
- Access your personal data and receive a copy.
- Rectify inaccurate or incomplete data.
- Erase your data in certain circumstances (“right to be forgotten”).
- Restrict how we process your data in certain cases.
- Data portability: receive your data in a structured, commonly used format and transmit it to another controller, where applicable.
- Object to processing based on our legitimate interests or for direct marketing.
- Withdraw consent at any time when processing is based on consent (this does not affect processing before withdrawal).
To exercise your rights, contact us at we@galaxwi.com.
You also have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP) in Bulgaria or with your local data protection authority.
8. Security
We use reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no system is completely secure.
9. Legal framework & activity
GALAXWI is a Bulgarian company created in Sofia in 2023 and based in Razlog, Bulgaria. We work with a Bulgarian lawyer to ensure that our activity and the way we process personal data comply with Bulgarian law and EU law (GDPR).
We operate in the field of brand and project launch, helping individuals and companies develop, extend and represent their brands and activities in Bulgaria and abroad. We only collect and use personal data that is necessary for:
- communicating with clients and partners,
- preparing and managing projects and collaborations,
- basic analytics to understand how our website is used.
Our legal basis for processing personal data includes performance of a contract, legal obligation, legitimate interest and, where required, your consent.
10. Changes to this notice
We may update this Privacy & Legal Notice from time to time. We will post the new version on this page and update the “last updated” date below. We encourage you to review this page regularly.
Last updated: [October 26, 2023]
Our Summary of Accessibility Commitments
This declaration was last updated on 09/29/2026.
At GALAXWI, we are dedicated to ensuring that our digital presence at www.galaxwi.com is fully inclusive and accessible to everyone, including individuals living with disabilities.
The Basic Standards of Web Accessibility
An accessible website ensures that all visitors, including those with disabilities, can navigate the platform with the same ease and efficiency as anyone else. This is done by optimizing the site's structure and ensuring it works with assistive technologies for a smooth, high-quality user experience.
Digital Accessibility Improvements Made
We have updated this platform to meet Web Content Accessibility Guidelines (WCAG) 2.1 level standards as of September 29, 2026. The site is designed to work with assistive software like screen readers and is fully navigable by keyboard. We have also implemented these specific measures:
Used professional tools to find and fix accessibility issues
Defined the primary language in the site's code
Organized a logical and clear reading order
Created a consistent hierarchy of headings
Added descriptive alternative text for all images
Used high-contrast colors for better visibility
Reduced distracting animations and movement
Ensured all media files remain fully accessible
Conformity Statement Regarding External Third-Party Content
The accessibility of certain pages depends on scripts or content provided by third parties. Sections affected include: [List URLs]. As we do not control third-party code modifications, we declare partial conformity for these specific areas of our website.
Accessibility Policies and Features for Our Physical Location
Our physical office is located on the ground floor with step-free access. The main entrance has no stairs and the door is wide enough for wheelchair users. Inside, paths are clear and free of major obstacles.
Public parking is available very close to the building. Common areas have enhanced lighting and clear signage to help you find the entrance and main rooms easily.
If you have specific needs, such as a guide, extra time, or help finding your way, please let us know in advance so we can ensure you have the best possible visit.
User Feedback and Digital Support Portal
If you experience any obstacles while using our website or need specific help, please contact us. You can reach our accessibility officer through the communication channels listed below
- For any questions, accessibility issues, or requests for assistance, please contact our support team:
Service Desk – GALAXWI
Email: we@galaxwi.com
We will do our best to respond quickly and work with you to find a solution that meets your needs.